Introduction

At CeeTrust, your privacy is not just a priority; it's our fundamental principle. We are committed to safeguarding your personal information with transparency and care. This privacy policy outlines how we collect, use, and protect your data when you interact with our services.

Information We Collect

• Personal Information: Name, email address, phone number, etc.
• Usage Data: IP address, browser type, pages visited, etc.
• Cookies and Tracking Data

Personal Data

When you use CeeTrust, we may collect the following personal information:

• Contact Information: Name, email address, phone number
• Identification Information: Date of birth, government-issued ID
• Business Information: Certificates of Registrations, Business name or Tax Identification Number
• Payment Information: Bank Account Details, Billing Address.

Data Usage

We collect data on how you interact with our services:

• Device Information: IP address, browser type, operating system
• Activity Data: Pages visited, time spent on the site, clicks, and navigation patterns.

Communication Data

Information from your communications with us:

• Customer Support: Chat transcripts, call recordings
• Surveys and Feedback: Responses to surveys and feedback forms.

How We Use Your Information

Service Delivery

• To provide, operate, and maintain our services.
• To process transactions and manage your account.

Improvement and Development

• To analyse usage patterns and improve our services
• To develop new features and product.s

Communication

• To send you updates, security alerts, and support messages
• To respond to your inquiries and provide customer service.

Legal and Security

• To comply with legal obligations and protect our rights
• To prevent and detect fraud and other illegal activities.

Data Sharing and Disclosure

With Your Consent

We will share your data with third parties when you have given explicit consent

Service Providers

We engage third-party companies and individuals to perform services on our behalf. These providers have access to your data only to perform specific tasks and are obligated to protect your information.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

Data Security

We employ advanced security measures to protect your data, including:

• Encryption: Data encryption during transmission and at rest
• Access Controls: Restricted access to your data based on role and necessity
• Regular Audits: Regular security assessments and audits

Communication Data

Information from your communications with us:

• Customer Support: Chat transcripts, call recordings
• Surveys and Feedback: Responses to surveys and feedback forms.